If you can apply for a refund, look at the refund policy of the product. Select your favorite lines and suppliers in the tourist route, and you can place an order without your own requirements. Ctrip.com customer service staff will contact you and suppliers to confirm the order -related matters after receiving the order. After everything is confirmed, you can pay. After paying, Ctrip will ask you to get the materials required by the group tour, and transfer it to the supplier for arrangement and operation after receiving your materials. After everything is proper, the supplier will send a group notice. You can travel with the group on the departure date.
This depends on how you book a hotel on Ctrip. There are several ways to book hotels in Ctrip. If there are free rooms, there are credit cards for guarantee, and prepaid housing fees are required. ; The first one can not live directly, and it has no impact on you, but it is best to notify the hotel not to tell the room. ; The latter two need to make a customer service phone call. The orders that are not checked on the day are generally refunded. In special circumstances, it should be able to integrate. It depends on whether the hotel you order supports refunds. If support, you can refund directly on the software. If it is not supported, it must be negotiated with the merchant.
